Careers

Position Title: Endodontist

Status: Nonexempt, Regular, “At Will” Work Status, Part-time or Full-time

POSITION SUMMARY

We are growing and seeking exceptional full-time Endodontists to join our Advanced Endodontics Team!

Advanced Endodontics (AE) is a private specialty endodontic practice with 5 locations serving the Central Florida community.  Our mission is to help people live healthier lives by providing pain relief and saving their teeth. We are known for outstanding clinical work, exceptional patient care, and an overall culture of fun, positivity, and growth. We are active in giving back to the community and are involved in multiple local and national charity organizations such as US Hunger, Ronald McDonald, Make a Wish Foundation, just to name a few.Whether you are a seasoned endodontist or a recent endodontics graduate, if you are looking for a long-term opportunity for growth and unlimited earning potential in a well-established, patient-centric modern practice, contact us today.

Included:

• Strong patient referral system
• Competitive and tremendous annual earning potential ranges between $400K to $700K
• Patient Care centric practice with a dedicated dental team
• Modern state-of-the art practice with the latest in dental technology such as the Surgical Microscope, 3D CBCT Imaging, Digital Radiography, Fotona Laser, and the Dentalvibe.
• Established business support allowing our endodontists to focus on patient care
• For endo graduates, mentorship and guidance is provided
• Relocation cost and assistance, open to discussion

Required for consideration

• DDS/DMD from an accredited Dental School
• Certificate from an accredited US Endodontic Residency Program
• Active Florida Dental License or have the ability to obtain state licensure

Position Title: Patient Liaison

Reports To: Office Manager, as assigned

Status: Nonexempt, Regular, “At Will” Work Status, Part-time/Full-time

POSITION SUMMARY

Promote practice growth through effectively implementing administrative procedures and positive, professional presentation as a member of the front desk team.Project the positive, friendly atmosphere of our practice by welcoming all visitors in a cheerful and professional manner. Under direct and indirect supervision, answer inquiries and obtain information for general public, patients, visitors, and other interested parties. Provide information to callers.
Perform routine clerical and administrative functions such as drafting correspondence to patients, scheduling appointments, organizing and maintaining paper and electronic files, presenting cases, track and balance, credit transactions, and other basic financial support functions.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Sitting 40%.
• Standing/walking 60%.
• Moderate noise levels from dental and other lab equipment.
• Medical, office, and lab setting.
• Minimum lifting requirements of 35 pounds in order to accept equipment deliveries and pack and unpack office supplies.
• Frequent client and interoffice personnel interaction as this position meets and greets patients and is heavily dependent on excellent customer interaction.
• Hearing – Must be able to hear telephonic equipment and comfortably communicate with patients and others by telephone and in person.
• Near Vision – The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
• Exceptional hand dexterity and typing skills to work with standard software programs provided.

ESSENTIAL FUNCTIONS

• Open office and prepare for business day.
• Monitor reception area for neatness and cleanliness. Replace magazines into racks or arrange onto tables, reposition chairs, dispose of trash, etc.
• Acknowledge all visitors promptly, regardless of task at hand.
• Memorize and deliver scripts in person and over the phone as appropriate.
• Welcome patients and visitors into office with cordial greeting and a smile.
• Schedule appointments in consideration of production and capacity.
• Present and explain treatment plans to patients before treatment(s) is performed.
• Present financing options and make necessary arrangements.
• Set up appointments with specialists when indicated, coordinate with specialists’ office, send x-rays, explanatory letter, and provide a referral card/pamphlet for specialist to patient.
• Accept and record payments made at the time of service.
• Monitor schedule and patients who are waiting in reception area, notify appropriate staff of patient arrival, and when there has been a delay in patient seating for appointment.
• Check patient records and provide with appropriate and necessary forms upon arrival (i.e. medical history, HIPAA consent, contact information, etc.).
• Make certain that office has x-rays from previous dentist when appropriate.
• Prepare End-of-Day routine, including but not limited to reconciling production and collection, settling credit card accounts and preparing and making bank deposits.
• Prepare and submit End of Day Reports.
• Providing information to patients/referring offices, taking messages and scheduling appointments.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Learn to operate new office technologies as they are developed and implemented.
• File and maintain records.
• Collect, sort, distribute, and prepare mail, messages and courier deliveries.
• Input data into computer by typing with minimal errors.
• Provide information about the practice, such as location of offices, employees within the organization, or services provided.
• Transmit information or documents to patients using computer, mail, or facsimile machine.
• Balance credit transactions and provide basic financial clerical support duties.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Must maintain regular, consistent, and punctual attendance in accordance with assigned schedule and time off policies.
• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
• Track office supply inventory.
• Must be able to work both independently and cooperatively in team settings.
• Occasionally there may be some travel, by car or plane, required in order to participate in continuing education or seminars.
• Other duties and tasks, as assigned periodically.

SUCCESS FACTORS

• Always maintain the highest level of confidentiality to HIPAA standards.
• Adhere to strict safety guidelines and procedures to OSHA and office standards.
• Must be detail oriented in order to prepare and process business correspondence.
• Must be flexible and understand that job duties may change from time to time and that this individual may be asked to assist in other areas of the office.
• Must demonstrate active listening by giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Must demonstrate good reading comprehension by understanding written sentences and paragraphs in work related documents.
• Must demonstrate excellent communication skills by talking to others to convey information effectively and preparing business correspondence.
• Good interpersonal skills to maintain positive rapport with patients, dentists, other staff members and community.
• Effective verbal skills to communicate clearly and professionally with patients and staff.
• Professional personal presentation.

EXPERIENCE AND EDUCATION

• High school diploma.
• Minimum of one year of office experience.
• Knowledge in Microsoft Office (Word, Excel, Outlook, etc.)

Position Title: Claims Specialist

Reports To: Financial Team Leader or Office Team Leader, as assigned

Status: Non-exempt, Regular, “At-will” Word Status, Full-time

POSITION SUMMARY

The Claims Specialist is responsible for assisting patients with processing dental insurance claims. Researches and resolves insurance billing issues. You are required to have knowledge in teeth numbers and have a basic understanding in Endodontic procedures.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Sitting 90%.
• Standing or walking 10%.
• Moderate noise levels from dental and other lab equipment.
• Medical, office, and lab setting.
• Exceptional hand dexterity and typing skills to work with standard software programs provided.
• Good mathematical aptitude in order to prepare and interpret financial and productivity reports for the practice.
• Frequent client and interoffice personnel interaction.
• Near Vision—the ability to see details at close range (within a few feet of the observer) as required for computer software programs and the observation of subordinates’ work quality.

ESSENTIAL FUNCTIONS

• File insurance claims by submitting e-claims and paper claims when necessary.
• Follow-up on all outstanding insurance claims/pre-estimate requests.
• Be knowledgeable in the operations
• Exercises discretion and independent judgment regarding coverage and insurance claims and resolves billing disputes with little supervision.
• Excellent computer skills and ability to use practice software systems.
• Specialized understanding and experience in handling insurance and billing matters in a medical setting.
• Processes insurance payments and ensures timely collection from patients and insurers.
• Provide, and complete insurance paperwork and obtain information from patients’ insurance provider(s) as needed to ensure payment.
• Actively pursues provision of excellent patient service.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
• Complete training in all areas shown on training schedule which apply to the position(s) that report to the Claims Specialist.
• Additional responsibilities as needed and as appropriate.
• Completely cross-train to assume Financial Coordinator, Greeter/Receptionist responsibilities, when necessary.
• Must be able to work both independently and cooperatively in team settings.
• Occasionally there may be some travel, by car or plane, required in order to participate in continuing education or seminars.
• Other duties and tasks, as assigned periodically.

SUCCESS FACTORS

• Always maintain the highest level of confidentiality to HIPAA standards.
• Must be comfortable seeing and able to maintain a professional demeanor and attitude.
• Must be detail oriented in order to maintain good financial practices, account balances, and financial reporting.
• Must be flexible and understand that job duties may change from time to time and that this individual may be asked to assist in other areas of the office.
• Must demonstrate good reading comprehension by understanding written sentences and paragraphs in work-related documents.
• Must demonstrate excellent communication skills by talking to others to convey information effectively.
• Information Ordering – The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Good interpersonal skills to maintain positive rapport with patients, dentists, other staff members and community.
• Effective verbal skills to communicate clearly and professionally with Insurance companies, patients and staff.
• Professional personal presentation.
• Must maintain regular, consistent, and punctual attendance in accordance with assigned schedule and time off policies.

EXPERIENCE AND EDUCATION

• Minimum education of a high school diploma or GED.
• Two years of experience in a dental setting preferred.
• Computer literacy.
• Current CPR Certification preferred.
• Knowledge in Microsoft Office (Word, Excel, Outlook, etc.)

Position Title: Expanded Duties Dental Assistant (EDDA)/Expanded Function Dental Assistant (EFDA)

Reports To: Practice Dentist or Associate Dentist, as assigned

Status: Non-exempt, Regular, “At-will” Work Status, Part-time/Full-time

POSITION SUMMARY

Under direct and indirect supervision, the dental assistant will assist the Dentist in both administrative and clinical duties including: prepare patient for procedure or exam, sterilize and disinfect instruments, set up instrument trays, prepare materials, and assist during dental procedures. This position will provide patient and practice support services, including, but not limited to, personal assistance, medical attention, and emotional support.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Standing 95%.
• Sitting 5%.
• Moderate noise levels from dental and other lab equipment.
• Medical, office, and lab setting.
• Minimum moving requirements of 35 pounds in order to transfer equipment and pack and unpack supplies.
• Frequent bending, twisting, and position changes in order to examine and service patients.
• Exceptional hand eye coordination and control in order to use dental implements for exams, to provide dentist assistance, mix and/or place materials on dental tools, products, and in mouths.
• Frequent client and interoffice personnel interaction as this position is chair-side to dentist and heavily dependent on excellent customer interaction.
• Near Vision—the ability to see details at close range (within a few feet of the observer) as required for mixing and placing materials on tools and in mouths.

RESPONSIBILITIES

• Manage dental and medical emergencies according to OSHA and office procedures including:
  • Maintain CPR certification.
  • Maintain emergency drug and oxygen supply.
• When assigned or if dentist is unavailable and to relieve patient discomfort, EFDA will re-cement a temporary or permanent crown with temporary cement.
• Assist chairside during administration of nitrous oxide.
• Take and record medical and dental histories and vital signs of patients.
• Record treatment information in patient records.
• Provide diagnostic information to the Doctor by triaging the patient and taking x-rays.
• Fabricate temporary restorations, clean and polish removable appliances.
• Timely prepare treatment area by sterilizing, positioning, and delivering instruments for dentist’s access.
• Actively provide suctioning and hand instruments to Dentist, as needed, during exams and procedures in order to help maintain patient comfort and Dentist’s efficiency.
• Select, mix, and place materials on instruments and in the patient’s mouth, as needed.
• Perform routine equipment maintenance and determining when and what kind of maintenance is needed.
• Stock operatories and maintain clinical supply inventory.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Maintain regular attendance and adhere to assigned work schedule and office policies.
• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
• Must be able to work both independently and cooperatively in team settings.
• Occasionally there may be some travel, by car or plane, required in order to participate in continuing education or seminars.
• Must be able to memorize and effectively deliver scripts as appropriate, both over the phone and in person.
• Other duties and tasks, as assigned periodically.

REQUIREMENTS

• Always maintain the highest level of confidentiality to HIPAA standards.
• Adhere to strict safety guidelines and procedures to OSHA and office standards.
• Must be comfortable seeing and able to maintain a professional demeanor and attitude while working around blood and unpleasant smells.
• Must be detail oriented in order to work efficiently in small spaces and maintain patient comfort.
• Must be flexible and understand that job duties may change from time to time and that this individual may be asked to assist in other areas of the office.
• Must excel in forward thinking in order to anticipate the needs of the doctor as well as the patient.
• Must demonstrate active listening by giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Must demonstrate good reading comprehension by understanding written sentences and paragraphs in work-related documents.
• Must demonstrate excellent communication skills by talking to others to convey information effectively.
• Equipment Maintenance—performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

QUALIFICATIONS

• High School Diploma or GED Certificate.
• Diploma or certificate from an approved dental assisting program as accredited by CODA in Expanded Functions.
• Radiology Certified
• Knowledge in Microsoft Office (Outlook, Excel, Word, etc.)

Position Title: Insurance Coordinator
Reports To: Financial Team Leader or Office Team Leader, as assigned
Status: Salaried Exempt, Regular, “At-will” Work Status, Part-time/Full-time

POSITION SUMMARY

The Insurance Coordinator is responsible for assisting patients with their dental benefits and preparing treatment plans. Also,
contacts insurance companies and patients regarding coverage determinations, copays and outstanding balances.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Sitting 90%.
• Standing or walking 10%.
• Moderate noise levels from dental and other lab equipment.
• Medical, office, and lab setting.
• Exceptional hand dexterity and typing skills to work with standard software programs provided.
• Good mathematical aptitude in order to prepare and interpret financial reports, collect and track payments and account balances, and maintain financial integrity for the practice.
• Near Vision—the ability to see details at close range (within a few feet of the observer) as required for computer data entry and the preparation of treatment plans.

ESSENTIAL FUNCTIONS

• Exercises discretion and independent judgment regarding coverage and insurance claims and resolves billing disputes with little supervision.
• Excellent computer skills and ability to use practice software systems.
• Specialized understanding and experience in handling insurance and billing matters in a medical setting.
• Processes insurance payments and ensures timely collection from patients and insurers.
• Provide, and complete insurance paperwork and obtain information from patients’ insurance provider(s) as needed to ensure payment.
• Actively pursues provision of excellent patient service.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
• Must be able to work both independently and cooperatively in team settings.
• Occasionally there may be some travel, by car or plane, required in order to participate in continuing education or seminars.
• May be required to train and supervise others on the administrative team.
• Other duties and tasks, as assigned periodically.

SUCCESS FACTORS

• Always maintain the highest level of confidentiality to HIPAA standards.
• Must be comfortable seeing and able to maintain a professional demeanor and attitude.
• Must be detail oriented in order to maintain good financial practices, account balances, and financial reporting.
• Must be flexible and understand that job duties may change from time to time and that this individual may be asked to assist in other areas of the office.
• Must demonstrate active listening by giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Must demonstrate good reading comprehension by understanding written sentences and paragraphs in work-related documents.
• Must demonstrate excellent communication skills by talking to others to convey information effectively.
• Information Ordering – The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

EXPERIENCE AND EDUCATION

• Minimum education of a high school diploma or GED.
• Two years of experience in a dental setting.
• Computer literacy.
• Current CPR Certification.
• Knowledge in Microsoft Office (Word, Excel, Outlook, etc.)